Every product sold on EKICKS is 100% authentic and goes through a strict verification process for authenticity established by our experts. Each pair is thoroughly inspected before being shipped to you.

Authenticity is the foundation of our brand values therefore our product verification process is based on very strict principles. Our experts check, stitching, colors, materials, weight, feel, fonts, and smell. Thanks to an ultraviolet lamp, we also check the most delicate details that determine the authenticity of the product 100%.

Order processing time

Typical lead time for orders is 4 to 15 business days. This depends mainly on the rarity of the pair ordered.

Shipping

Shipping costs are calculated at checkout and depend on the country, shipping method, discount codes and membership in our ambassador program.

EKICKS ships throughout Europe by DPD, DHL Express and GLS.

Returns

We have a 30-day return policy, which means you have 30 days from receipt of the product to request a return. Please take a look at our return policy for more details.

Exchanges

EKICKS accepts exchanges of items, for example for a different size. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We accept payment by credit/debit card ( Visa, MasterCard and Amercian Express ) we also accept local payment methods such as Sofort, IDeal, Bancontact or Klarna ( Pay Later )

Secure payments

We guarantee 100% secure payment thanks to Secure Sockets Layer (SSL) technology.