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Get personal sizing advice by clicking the chat icon. Our advisor will give you a personal size recommendation so that you can be sure that your desired item will fit.
Every product sold on EKICKS is 100% authentic and goes through a strict verification process for authenticity established by our experts. Each pair is thoroughly inspected before being shipped to you.
Authenticity is the foundation of our brand values therefore our product verification process is based on very strict principles. Our experts check, stitching, colors, materials, weight, feel, fonts, and smell. Thanks to an ultraviolet lamp, we also check the most delicate details that determine the authenticity of the product 100%.
Order processing time
Typical lead time for orders is 4 to 15 business days. This depends mainly on the rarity of the pair ordered.
Shipping
Shipping costs are calculated at checkout and depend on the country, shipping method, discount codes and membership in our ambassador program.
EKICKS ships throughout Europe by DPD, DHL Express and GLS.
Returns
We have a 30-day return policy, which means you have 30 days from receipt of the product to request a return. Please take a look at our return policy for more details.
Exchanges
EKICKS accepts exchanges of items, for example for a different size. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We accept payment by credit/debit card ( Visa, MasterCard and Amercian Express ) we also accept local payment methods such as Sofort, IDeal, Bancontact or Klarna ( Pay Later )
Secure payments
We guarantee 100% secure payment thanks to Secure Sockets Layer (SSL) technology.
We focus on transparency and an unforgettable shopping experience. For years we have been offering exclusive releases of sneakers from the likes of Nike, Yeezy, New Balance, Adidas and many others. Each product in our poorflio is selected and verified for authenticity. Our dedicated customer service team is always ready to assist and advise you, and our fast turnaround time and efficient approach will ensure your satisfaction. EKICKS is not just a store, it is a community created by sneaker and fashion enthusiasts.
All products sold by us are 100% original and authentic. Each product goes through a process of weyfiaction established by our experts so that you receive your item new and original.
Yes, most of our products are unisex. This means that anyone can wear them and enjoy them,
We offer a 30 day return/exchange policy, which means that you can order the product and see if you like it and it fits.
If you are looking for something very limited or you just don't see your desired sneakers in our offer, write to us at artur@ekicks.eu and our personal shopper will prepare an individual offer for you :)
