FAQ & Authenticity

All products sold on EKICKS are 100% authentic and new. Before your coveted sneakers get into your hands they will go through a verification process by people from our team. All products come from our trusted network of retail and professional partners throughout Europe.
Once your purchase reaches our headquarters, it undergoes a verification process by EKICKS experts. We inspect each item for tags, stitching, packaging & accessories, and smell. We always check every detail to guarantee the authenticity of the product.

EKICKS offers you limited products which are in high demand and sell out in traditional stores very quickly.
Our mission is to give you safe and comfortable access to limited goods. That is why EKICKS works with a trusted network of retailers, individuals and professionals throughout Europe.
Yes, EKICKS only stocks new products with all accesories from the manufacturer.

Yes, you can return the product within 30 days of receipt of your purchase.
The product you send back must be in the same condition as it arrived to you.
Of course you can exchange it for another size. To do, please contact us by e-mail - support@ekicks.eu.

Yes you can cancel your order. To do so please contact our customer care team via this e-mail address - support@ekicks.eu.

We are a European e-commerce platform selling collectible sneakers and clothing. We give you the opportunity to buy your limited goods easily and safely.
You can contact our customer care team via our email address support@ekicks.eu or via our social media channels like instagram.

At the moment, no. You can follow us on our Instagram or subscribe to our newsletter. This way you will find out if we are opening a pop-up in your location.

In most cases, yes
If you have any doubts about the choice of right size, we recommend reading our recommendations
The market for collectible shoes operates on the principle of supply and demand. The price of a particular size depends on the quantity and demand for that size.
Jordans sneakers fit normally - you can safely choose your standard size
Air Force 1 fit large - we advise you to take a half size down.
For example, as your standard size is 42.5 your correct size for Air Force 1 is 42

Nike Dunks sneakers fit normally- you can safely choose your standard size
Models Yeezy 350 V2, 700, and 700 V2 are undersized - we recommend you choose a size half larger the size of your standard size
Yeezy Slides, Yeezy 700 V3 models are heavily oversized - we recommend that you choose a size at least one size larger than your standard size.
Yeezy 500 fit normally - you can safely choose your standard size
For example, for 350V2, 700 and 700V2 models, if you wear size 44 normally, then 44 2/3 will be the correct size.
550 model fit normally - you can safely choose your standard size ( If you have a wider foot, we recommend you choose a size half as big as your standard size).
530 model fit typically - you can safely choose your standard size.
2002R model fit also typically - you can safely choose your standard size

Authenticity